Stay and Train Booking-

Booking Deposit

The deposit that is required to book any stay and train service is considered non-refundable once appointment is made by customer on online booking platform and appointment is accepted by k-9 connections. This deposit will be applied towards the total balance due for training package. The amount of the training package minus the paid booking deposit is due upon the dog's arrival to k-9 connections. In the event that k-9 connections is unable to accept the appointment made by the customer or k-9 connections has to cancel the reservation for any reason the customer will be given the option of rescheduling their training package or receiving a full refund. Refunds will NOT be given for any customer canceled reservations but customer may reschedule their reservation without loss of deposit following the guidelines stated below. 

Rescheduling a stay and train package

We understand that life can get crazy sometimes and things outside of our control can change our plans. If you are unable to keep your scheduled time for drop off for your training package we ask that you give a minimum of 1 hours notice to change the time of your drop off but keep the same day or a minimum of 48 hours to change the day of your drop off.  If you contact us within the above stated time frames there is no charge to reschedule your training reservation. If you give notice outside of the above stated time frames or simply do not show up on the scheduled day and time we reserve the right to charge a $30 reschedule fee. If customer does not reschedule training reservation within 6 months of original training reservation the customer will forfeit their deposit unless there is written approval from k-9 connections. 

Using The Online Booking Platform For Stay and Train-

By using our online booking platform you understand that you are only paying a deposit and the cost of training minus the booking deposit will be due at the day/time you chose on the online booking platform which is the day/time for dog drop off. The price of each training package are as follows- Puppy Boot Camp-$500  Good Citizen Program-$500 Intermediate Obedience- $600.

Dog Health and Vaccination Requirements-

We require all dogs and puppies to be up to date on core vaccines, Including rabies, parvo, bordetella and distemper. The k-9 flu vaccine is HIGHLY recommended but not required. We will not accept any dog that is showing any signs of illness and we ask you to please keep your dog at home if they are showing any signs of illness and for at least 2 weeks after symptoms are gone. We ask that you do not book your dog's stay with us within two weeks of your dog visiting a high risk place such as doggie day care, dog park or large commercial kennel.  We run a small operation that also includes our personal dogs. We take every precautions we can to limit potential exposure or risk to your dog and ours.